Unfair Corporate Practices

Unfair and Deceptive Practices

Customer Service So Bad, It’s Illegal

The Numbers Are In: Customer Service is Getting Worse A recent Wall Street Journal investigation confirms what we’ve all been experiencing: 77% of Americans reported having a product or service problem in the past year, the highest rate ever recorded….

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Unfair and Deceptive Practices

Four Ways “Surveillance Pricing” Can Quietly Empty Your Wallet

Life is already too expensive. We have to deal with inflation, shrinkflation, and the threat of stagflation. Still, some companies go further. They watch you. Whether you’re sitting in a coffee shop on your laptop or lying in your bed…

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